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Health and Safety

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Pillars of Health and Safety

At Dulsco Group, our HSE approach is anchored in a proactive safety framework built on five pillars: policies and procedures, risk assessment, training, engagement, and incident management. These elements foster a culture of accountability and safety across all operations.

Robust policies set clear standards, while proactive risk assessments enable timely controls. Continuous training ensures our workforce is skilled and safety ready. Open communication drives awareness and shared responsibility. Incident management ensures every event is reported, investigated, and turned into improvement.

This framework is powered by strong leadership and unwavering commitment. Our leaders model safe behaviors and embed safety into daily operations—making it a core value, not just a task.

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Our Golden Safety Rules

Safety begins with accountability and is sustained through clear, consistent behavior. To strengthen our safety culture, we have relaunched the Golden Safety Rules, aligned with our brand identity DULSCO, to highlight six essential, non-negotiable expectations that every employee must follow.

These rules are designed to prevent serious incidents and protect lives across all operations:

D – Don’t work under the influence of drugs or alcohol
U – Use the correct Personal Protective Equipment (PPE)
L – Look ahead to identify and avoid danger zones
S – Seatbelt must be worn when driving, and stay within the speed limit
C – Cease work immediately if fatigue compromises safety
O – Operate equipment only if you are trained and authorised

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Our Commitment to Safety Through Innovation

We enhance workforce safety and well-being through advanced technology and innovation. Strategic investments and a proactive approach drive continuous safety improvements across operations.

Key highlights include:

GreenRoad Telematics: Enhancing driver safety with real-time tracking and AI alerts for fatigue, distraction, and lane discipline.
Connected Safety Net (CSN): Digital incident reporting, investigations, and inspections for improved oversight.
Interactive Training: Engaging tools like Kahoot, Mentimeter, Quizizz, and Synthesia to boost learning.
Annual Safety Calendar: Monthly campaigns on key topics such as heat stress, fire safety, and driving.
Recognition Programs: Regular rewards to reinforce safe behaviours.
Leadership Walks: Frequent site visits and discussions to show visible safety commitment.
Health Screenings: Periodic checkups to support employee 
well-being.
Safety Surveys: Tracking progress and identifying areas for improvement.
Stakeholder Collaboration: Joint activities like safety walks, stand-downs, FOD walks, and roadshows.
Targeted Campaigns: Focused programs during high-risk periods like summer and Ramadan.
Behaviour-Based Safety (BBS): Behaviour observations and 
E-Colours training to build safe habits.
Creative Safety Initiatives: Contests, idea competitions, and 
step challenges to foster participation.

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Our Safety Performance: Key highlights

Over the last three years, our progress has been both impactful and measurable—but our journey continues!

Despite rapid business growth, we have successfully maintained a sharp focus on workplace safety:

48% Reduction in Accident Frequency Rate
Over the past three years, we’ve achieved a significant drop in accident frequency—demonstrating our ability to scale operations safely while reducing overall incidents

92% Reduction in Accident Severity Rate
The severity of incidents has decreased dramatically, reflecting our unwavering commitment to preventing serious harm and fostering a culture of proactive risk management.

12.6% Increase in Safety Briefing Sessions
Our ongoing efforts to educate and engage our workforce are evident in the increase in safety briefings—reinforcing expected behaviors and enhancing situational awareness.