Founded in 1976, Acer ranks among the world's top four branded PC vendors and is second in Europe, Middle East and Africa region (EMEA). Acer's product range includes PC notebooks and desktops, servers and storage systems, monitors, peripheral devices, digital devices, LCD TVs and e-business solutions for business, government, education and home users. Acer employs 5,600 people throughout the world and has created a consolidated sales and service network in more than 100 countries.

“We have reached a market position of No. 4 from No. 8 worldwide in a matter of four years, which is a very significant achievement. We started the local operations in Dubai in 1992 and service a large area which includes the Middle East, the Levant, Pakistan and North and East Africa. Here we have grown by a factor of over 10 in the last six years,” said Trivikram Jayacham, Manager Human Resources at Acer ME.

The PC industry is a dynamic and challenging industry, and people certainly make all the difference. When it comes to recruitment, Acer looks for people who have the elements of passion and commitment in addition to the competency, qualification and work experience. People management finally comes down to ensuring the famous 5 rights are in place i.e. The right people in the right position at the right time, doing the right things in the right way.

Acer has been working closely with DULSCO HR Outsourcing for its various staff requirements. “The personnel we have hired from Dulsco are efficient and effective. Hired at all levels, they have integrated commendably into Acer and work well as part of a team, which is one of the most important elements we expect in all our staff,” said Trivikram.

According to Trivikram, the HR outsourcing industry is still at a nascent stage and a lot of scope still exists for it to evolve in the near future. Dulsco HR Outsourcing could start thinking of operating regionally and not just in Dubai alone.